Contributed book review of Where are you Africa? Church and Society in the Mobile Phone Age by W. Stephen Keel.
Speculation regarding best practices for mobile ministry is rampant. Learning from someone on the ground is the best source of meaningful insight. Castor Goliama, a diocesan priest of Songea, Tanzania has provided me with more insight than I expected to receive. His December 2010, book release, Where are you Africa? Church and Society in the Mobile Phone Age is focused on Africa and specifically Tanzania, but it may very well shape the discussion of mobile ministry for remote poor people globally.
Mobile ministry buffs are almost always techies. They are turned on by gadgets and innovation. The warp speed advances of mobile technology makes looking at the latest model or feature tantalizing. Castor Goliama has issued a call to look at the spiritual realities influenced by this exciting technology. His writings have forced a course correction for at least one technophile, me.
The major myth that I have been forced to abandon is the idea that the cell phone surge was caused by the economic benefits to cell phone users. Two years ago I read that poor families in India were experiencing 15% increases in household income within the first 30 days of owning a cell phone. I have quoted this statistic many times. While it may be true in India where the government has kept the cost of minutes at or under $.02 USD, tariffs in Tanzania and other African countries have become a tax source where normal tax collection is difficult or impossible. A family earning $1 USD a day may end up spending up to 40% of their household income on 40-cent-per-minute minutes. Rather than benefiting them financially, they are frequently going without food to talk on the phone. Apparently, only about 15% of cell phone users actually use them for commercial purposes.
Fr. Goliama shows us that people endure this economic hardship for a more valuable benefit, the knowledge that their family members are safe. This is a penetrating insight. The rural poor are not wallowing in the latest tantalizing tweet. They are probing for comfort that their loved ones are OK.
The title of this book provides signature insight. The rural poor do not have the luxury of indulging in social niceties. The standard question, “How are you?” takes too many expensive minutes to answer. It has been replaced with the far more efficient question, “Where are you?” The answer provides instant insights to a family member tracking the well being of a daughter or wife. When minutes are astronomically expensive, users resort to ring code to communicate. 1 rings from mom means, “Call me now.” 2 rings may mean, “I am fine.”
The need to examine ministry standards in the light of regional realities is truly underscored by this important book. Western media producers frequently attempt to sensitize themselves to potential cultural mistakes in the content they produce. While this is a dearly needed discipline for media production, spiritual mobile ministry, according to Fr. Goliama, is influenced by a far more significant question. How are people actually using their phones and how can the church influence these use patterns to build the kingdom of God?
I have been working for several years to promote mobile ministry, largely from the comfort and security of my wonderful home in Virginia. Despite repeated trips to countries that I would serve, I had to read this book to learn something that is not immediately obvious. I and most of my fellow techies have been impressed by the shocking growth of mobile phone subscriptions in very poor countries. I have occasionally wondered how these poor people could afford even the least expensive cell phone. Fr. Goliama unraveled the obvious truth. They can not afford cell phones and they do not own cell phones. The ratio of cell phones to cell phone subscriptions in Tanzania is 1 to 60. One person owns a cell phone and 60 people use their cards to access that one phone.
As world planners anticipate smart phones for the majority of the earth’s population in a very few years, a vast sea of people are pinging each other with unanswered rings. This begs an answer to the question, how can the church use mobile technology to reach these people?
Goliama has done us a great service. The first part of the book explores in depth communications and cultural relationships prior to the cell phone. The historical role of radio, hand or solar-powered media players and outdoor movie sessions is discussed in depth. The middle part of the book focuses on how the phone is being used and how it is redefining personal relationships and political activism. Viral musical ringtones have actually influenced elections. The book concludes with a look at theological implications manifested in the brave new mobile world. It is decidedly Roman Catholic theology with an emphasis on social responsibility as contributing members of communities as opposed to our being individuals seeking our best possible personal rewards on earth and in heaven. It also seeks to ask hard questions about the very nature of “church”.
What am I doing differently having read this book?
I am changing my perspective. While I remain interested in the proliferation of inexpensive bandwidth and the portability of file formats between cell phone models, I am now praying for spiritual insight into how what happens on the phone actually builds the kingdom. I want to leverage the ways that phones are actually being used. One speculation has arisen from my prayers for insight. I am now interested in seeing indigenous evangelists being given cell phones instead of bicycles. While he could use a bicycle to get out to meet people, a phone could bring as many as 60 people to him. He can provide them with a chance to know that their family is safe and tell them about the safety to be found under the shadow of the wing of the most high God. I will be testing that idea on a pastor from Kenya this evening.
My hope is that Where are you Africa? Church and Society in the Mobile Phone Age will make me a more profitable servant as I meditate on the lessons I have learned from reading it.
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For more information and to purchase Where are you Africa? Church and Society in the Mobile Phone Age visit African Books Collective, Amazon, and other places online.
W. Stephen Keel is a seasoned minister of the Gospel. A resident of Danville, VA, he currently heads the Kiosk Evangelism Project which aims to address the need for indigenous and freely available Bibles, videos, and audio for communities to which the Gospel and Jesus Christ is injected.
*This article has been updated from its original posting (minor corrections, etc.)
One Industry, One Country, Two Views
Tuesday, February 1st, 2011Defining Mobile Ministry (again!)
Let’s take this back to grade school and fractions. When you were looking at problems with different denominators, you would first need to get your fractions common to one another. For our discussion, are fraction has the common factor of mobile, but the deonminators speak in one case towards social needs and the other towards social implications. We should then look back at our definition of mobile ministry to better frame both of these matters:
Note the skillful use being advanced by both of these stories – people are using mobile as a means to connect to one another, connect to life saving services, and in many cases are doing so in a context where connectivity and communication was traditionally bound to some specific restraint. Also note the implications happening because of mobile – relations between different culture groups are falling apart, the costs for mobile as an access point is greater than sustainable income levels, etc. As we said before, there’s an activity that’s happening, but its very much being defined by the how not just the what.
We see in the mHealth/mobile banking story the aspect of meeting needs (Matthew 25:35-40). We see in the second story a side effect of meeting needs. Ministry has happened, and lives were (saved) enriched, but doing so opened holes in the social structures which meant that the application of the Gospel had to go beyond the initial addressed need, and now needed to account for the side effect (economic and spiritual artifacts/abuses).
Defining Cultural and Faith Traditions
Look back at our extended outlook for both the definition of mobile ministry and 2011. Note this key point about areas where the Body needs to become more aware and knowledgable:
It isn’t enough to just apply a technology, but as is noted in both stories, there are cultural and faith traditions which must be observed and followed if the technology and its artifacts are going to have a lasting effect.
We can make some assumptions, as both CNN and Goliama do in their respective pieces. We can’t get the entire picture by just looking at one of them. We’ve got to take into account that there is a rich cultural and historical narrative to which mobile (and health, banking, politics, etc.) is being grafted onto that will further color what’s happening here.
Reconciling to a Picture of Tanzanian Mobile Activity
Tanzania is a country – not a neighborhood. Therefore, we can’t assume that activities happening for one group or in one area of the country are happening with the same fervor (if at all) in another areas.
The common denominator here is that the introduction of mobile in Tanzania has caused disruptions in the social fabric of all those who have or interact with those who utilize mobile devices.
The conclusions for the minister (missional, evangelical, doctor, or otherwise) have to start from there. If you addressing the people of Tanzania (or any country), and wish to engage them with the technologies of their day, does your approach start from a generalized view of the people and their technology, or is it grounded in a methodological evaluation of general and specific issues relating to the sub-groups to which you will be interacting with?
In respect to these stories of our Tanzanian family, remember these key points about mobile:
These are four of the eight characteristics that mobile has and will effect the user and their immediate environment. You can’t get away from the fact that there is an effect. Making sense of it, and then pressing forward to display the Gospel, is what ministers are called to do. What pressing forward will look like, is dependent on what viewpoint of mobile is best served by the environment you are called to be involved in.
Tags: implications of mobile, mHealth, mobile banking, mobility, spiritual implications, Tanzania
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