Posts Tagged ‘SMS’

SMS the Most Used Mobile Phone Feature

Tuesday, December 27th, 2011

image of MMS from ShutterstockKeeping with yesterday’s meme about SMS (text messaging), we want to highlight some confirmed information care of Tomi Ahonen and his consulting services. I’ll let the work speak for itself:

That changed this week, as we received the brand new Ofcom study of international telecoms markets. They surveyed 5,636 consumers in six major countries on three continents and part of the usage survey were questions ‘do you use SMS on your mobile phone’ and ‘do you use voice calls on your mobile phone’ And for the first time we have solid comparable measurements.

The countries are all in the ‘Industrialized World’ and are Australia, France, Germany, Italy, the UK and the USA. They found SMS usage levels from a low of 64% in the USA to a high of 86% in Australia. They also found voice calls ranging from a low of 68% in Italy to a high of 80% in Germany. The population-weighed average of the six countries gives an average SMS usage level of 71.52% for SMS, vs 71.48% for voice calls. So these percentages are ‘per capita’ and not ‘per subscription’ by which more often SMS usage levels are reported. The actual human consumer ‘per capita’ measurement is more accurate obviously, as it ignores the phenomenon of multiple subscriptions and multiple phones on the same person. And we have massive news! We have JUST passed the tipping point.

First, on the measurement, if you prefer to use the statistic of ‘per subscriber’ rather than ‘per capita’ – then the subcription-weighed numbers are even more strongly in favor of SMS ie 72.4% vs 71.5%…

Read the rest of We Are Hitting Major Milestone: Time to stop calling it ‘mobile PHONE’ at Communities Dominate Brands.

Read the latest Communications Market Report at the Ofcom website.

Such a study should have some profound implications towards how you pursue efforts in mobile ministry. Not that you should forget your applications, nor that your mobile web efforts are worthless. You should do those, but to gain the best reach (and in some works that I have read in the past, the best response rates for your efforts), text messaging should be a signifying part of your planning.

“But, Antoine. If we do text, then we miss that face-to-face connection. And if we only see their heads down, then how will we know that the message reached them?” Always valid questions, however, these are borne in a sense of you not having control over the message’s end point. If you are fostering culture appropriate communication patterns, or at the worst adjusting to the changes in communication streams across economies and age groups, then this won’t be the problem as you will be able to get the feedback you desire, the face-to-face moments will happen. We are designed to connect to one another, anything that increases the friction to do so (yes, even forced meetings in small groups and social events) will degrade any ability to connect. SMS is such that it offers so little friction, that it flat out works. Add to that how cheap it is for most folks, and you have the activities which broker this report.

Take a look at the companies we list for SMS services, some are platforms, others allow you to build your own solution. Yes, it might take some more work, butch attention, until video (via MMS and web) becomes more normal than not, this is the route towards making your efforts count in less than 160 characters.

 

Counterpoint to Mobile/SMS Church Announcements from Kevin Purcell

Tuesday, November 29th, 2011

Dont like my preaching, call the 1-800 number, from RevRunFun via Kevin PurcellOne of the things that Twitter allows is for people to immediately get into conversations about anything stated in those 140 characters. This morning’s article was based on tweets said later in the day on Sunday. And those tweets were responded to by Kevin Purcell, a good brother, pastor, and friend. He got a pre-viewing of this morning’s article and yesterday posted an excellent counterpoint to it. Here’s a snippet:

…My first reaction was to say, add something like SMS as a way to respond in addition to the paper card/pencil method. Unfortunately, I still have some of the above problems. It could be a distraction to those who don’t have SMS, don’t know what it is, or feel apprehensive about using it. Plus it takes more time to explain this when I could simply say fill out the card in the pew in front of you and be done with.

I do like the idea of offering digital response to those who would prefer it. I don’t have to even mention it from the platform, but it could flash before them in the opening announcement slides. One thing I learned in my doctoral research about using multimedia is that your members seldom see the announcement slides anymore, but the visitors often look at them carefully as a means of judging the church. They will likely notice a slide advertising your church email address, Facebook page, official text message number or Twitter handle. If you do this, make sure these tools are kept fresh. A stale website and Twitter feed does more harm than good. This won’t distract as it would if I actually mention it is because this engages the visitor before worship begins…

Read the rest of Mobile for Visitor Contact in Church from Kevin Purcell.

Now that you’ve heard both, what are your thoughts?

Side note: the image is tongue-in-cheek; Kevin had this posted on a previous article and it just kind of fit.