Mobile Ministry Magazine

One of the more principal things that I have seen with mobile devices and many new users of mobile devices is addressing issues of conflicting software and going about some solid steps to fix those problems. Unfortunately, because of the varying degrees of computing knowlege that various users may have, asking (in a catch-all fashion) for people to be able to fix an issue is something that just isn't done. Its for this reason that there are system utilities and other wizards on our desktops. It makes it easier for users of all skills levels to fix issues, and that's a good thing.

However, because the mobile device field is quite new, there are not as fancy/clean of programs that would be able to do the same thing. However, within specific devices, there are some manners to go about assessign issues that would pertain to your website. In an excellent post at Treonauts, Andrew makes some good points, and gives some good steps towards assessing issues with his Treo 650 and a conflicting program.

Other websites such as PocketPC Thoughts, PalmFocus, and BargainPDA (and many others, see the right side links) have forums in which you can ask a question about your device and get some kind of solution that may be a bit more timely than calling tech support and listening to elevator music and an ad a few times.